The counter person greets the customers at the counter, takes telephone orders from customers in accordance to Mike's customer service policies and may execute other tasks to help the other dining room employees. May perform the same functions as the hosts.
This type of employment requires few qualifications. Interpersonal skills, facility with meeting people, teamwork, collaboration, adaptability good verbal communications and listening skills are required. Bilingualism may be required. Good personal grooming, confidence, ability to manage stress, dynamism and flexibility are required.
The schedule varies according to the position and may include days, nights or weekends. Part time work is available. The schedule can include split shifts.